- DO use a normal tone of voice when speaking to people with disabilities.
- When offering assistance, do it in a dignified manner with sensitivity and respect. Be prepared to have your offer declined. If the offer is accepted, listen to and accept instructions.
- DO NOT proceed to assist if your offer to assist is declined.
- DO talk to the person, not about them.
- DON’T lean on a person’s wheelchair. It’s part of their physical space.
- DO allow a person with a visual impairment to take your arm (at or about the elbow). This will enable you to guide rather than propel or lead them.
- DO NOT be afraid to use the word “see” in phrases like “see you later.” Blind people talk to each other in the same way.
- When speaking to a blind person, DO always say who you are, and say goodbye when leaving a room so that they are not left speaking to an empty space.
- DO NOT hesitate to laugh when a blind person tells a joke about his blindness. This is quite common among blind people.
- DON’T be afraid to make friends. “We have likes and dislikes just like you,” says a member of the community. “Get to know us!”